Privacy policy

AZUR – Privacy & Data Protection Policy (GDPR)

Last updated: 05 March 2026

AZUR (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, process, and safeguard your information when you interact with our website, purchase our products, or engage with our community.

This policy applies to all users of www.azur-int.com and related digital services.

1. Data Controller

The data controller responsible for your personal data is:

AZUR International
Purpervlinderstraat, 23, 3544VZ
Netherlands

Email: privacy@azur-int.com
Website: www.azur-int.com

If you have any questions about this policy or your personal data, please contact us.

2. What Personal Data We Collect

We may collect the following categories of personal data.

Identity Data

  • Name
  • Username
  • Title

Contact Data

  • Email address
  • Phone number
  • Billing address
  • Shipping address

Financial Data

  • Payment transaction information (processed securely through payment providers)

Note: AZUR does not store full credit card details.

Technical Data

  • IP address
  • Browser type
  • Device type
  • Time zone
  • Cookies and analytics data

Usage Data

  • Pages visited
  • Time spent on website
  • Click behaviour
  • Product interactions

Marketing & Communication Data

  • Newsletter subscription status
  • Preferences
  • Campaign interaction

3. How We Collect Your Data

We collect personal data through:

Direct Interactions

When you:

  • Create an account
  • Purchase products
  • Subscribe to emails
  • Register for events
  • Contact customer support

Automated Technologies

Through:

  • Cookies
  • Analytics platforms
  • Website tracking technologies

Third Parties

We may receive limited data from:

  • Payment providers
  • Marketing platforms
  • Analytics services

4. Legal Basis for Processing (GDPR Article 6)

We process your personal data under the following lawful bases:

Contractual Necessity

To process orders and deliver products.

Legitimate Interest

To improve our services, analyse behaviour, and operate our business.

Consent

For marketing communications, newsletters, and cookies.

Legal Obligation

To comply with tax, accounting, and regulatory requirements.

5. How We Use Your Personal Data

We use personal data to:

  • Process orders and payments
  • Deliver products
  • Provide customer service
  • Improve website performance
  • Communicate product updates
  • Send newsletters (where consent given)
  • Manage community and foundation programs
  • Prevent fraud and ensure security

AZUR will never sell personal data to third parties.

6. Sharing Your Data

We may share your personal data with trusted service providers including:

Ecommerce Platform

Shopify (or similar)

Payment Providers

Stripe
PayPal
Other secure processors

Marketing Platforms

Email marketing software

Analytics Platforms

Google Analytics or equivalent

Logistics Partners

Shipping and fulfillment providers

All providers process personal data under strict GDPR-compliant agreements.

7. International Data Transfers

Some partners may process data outside the European Economic Area (EEA).

Where this occurs we ensure appropriate safeguards, including:

  • Standard Contractual Clauses (SCCs)
  • Adequacy decisions by the European Commission
  • Data processing agreements

8. Data Retention

We retain personal data only as long as necessary.

Typical retention periods:

Data Type

Retention Period

Customer account

Until account deletion

Order records

7 years (tax law)

Marketing consent

Until withdrawal

Analytics data

26 months

9. Your GDPR Rights

Under GDPR you have the following rights:

Right to Access

Request a copy of your personal data.

Right to Rectification

Correct inaccurate data.

Right to Erasure

Request deletion (“right to be forgotten”).

Right to Restrict Processing

Right to Data Portability

Right to Object

Object to marketing or legitimate interest processing.

Right to Withdraw Consent

Requests can be sent to:

privacy@azur-int.com

10. Cookies & Tracking Technologies

AZUR uses cookies to improve user experience and website performance.

Categories include:

Essential Cookies

Required for website functionality.

Analytics Cookies

Help us understand website behaviour.

Marketing Cookies

Used for personalised advertising.

You can manage cookie preferences via the cookie banner.

11. Data Security

AZUR implements appropriate security measures including:

  • Encrypted data transmission (HTTPS)
  • Secure payment processing
  • Access controls
  • Data minimisation practices

We continuously monitor our systems for vulnerabilities.

12. Children’s Privacy

AZUR services are not intended for individuals under 16 years of age.

We do not knowingly collect personal data from minors.

13. Changes to This Privacy Policy

We may update this policy periodically to reflect:

  • Legal changes
  • Business changes
  • Technology updates

The latest version will always be available on our website.

14. Supervisory Authority

If you believe your rights have been violated, you have the right to lodge a complaint with the Dutch Data Protection Authority:

Autoriteit Persoonsgegevens
https://autoriteitpersoonsgegevens.nl

15. Contact

For privacy-related enquiries:

AZUR Privacy Office
Email: privacy@azur-int.com